- What products do you sell?
We create and sell educational wooden boards, designed to support early learning through fun, hands-on activities. Each board is crafted with care, using high-quality materials. Included in our range of goodies are bloom baby welcome boards and milestone discs.
- How do I place an order?
Simply browse our website, select your favourite boards, add them to your cart and proceed to checkout. You’ll receive confirmation via email once your order is placed.
- How long does it take to make the boards?
All our boards are hand-crafted to order and take 2–4 working days to make. We’ll notify you when your order is on its way with Courier guy for delivery or when it is ready for collection.
- How does delivery work?
We use The Courier Guy to deliver your boards safely to your door. Once your order is ready and handed over, you can expect delivery within 2-4 working day for most areas.
- Can I collect my order instead?
Yes! You're welcome to collect your order from First Prize (3785 Jan Frederick Ave, Randpark Ridge, Randburg, 2169). We'll let you know as soon as your order is ready.
- How much does delivery cost?
Delivery costs are calculated at checkout based on your location and parcel size. You’ll see the exact amount before confirming your order.
- Do you ship outside South Africa?
At the moment, we only offer local shipping within South Africa. If you're interested in international orders, please contact us directly at info@wonderandbloom.co.za
- Can I send a board as a gift?
Absolutely! Our boards make beautiful, meaningful gifts. Just leave a note at checkout, and we’ll make sure it’s packaged with extra care.
We also have the option to buy a gift card. You choose your required amount and enter the recipients email address and they will receive a beautiful gift card via email. Otherwise, send it to your self and you can print the gift card and gift it yourself and the recipient can shop our site using their coupon.
- What if my board arrives damaged?
We take great care in packaging, but if your board arrives damaged, please contact us at info@wonderandbloom.co.za within 48 hours with a photo, and we’ll sort it out as quickly as possible.
- Do you accept returns or exchanges?
Since our boards are made to order, we generally don’t accept returns. However, if there’s an issue with your order, please reach out to us at info@wonderandbloom.co.za and we’ll do our best to help.
- How do I use the product I just purchased?
Simply head over to the product on our website and find the “how to Wonder & Bloom” tab. Everything is explained there and if you are still unsure, we are here to help! Email us at info@wonderandbloom.co.za.